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  • The Language of Trust: The Roles of Service Discourse Markers in Shaping Guest Satisfaction and Perceived Professionalism in Tourism and Hospitality Encounters

    Nguyen Thi Kim Ba, Vo Thi Anh Dao, Nguyen Thi Boi Ngoc, Vu Thi Tinh, Nguyen Ngoc Hoang (Author)
    138-157
    2026-09-25
    DOI: https://doi.org/10.60087/ijls.vol3.n3.010
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