“Navigating the Global Service Encounter: Pedagogical Implications of English As a Lingua Franca in Hospitality and Tourism Education: A Narrative Review”. The International Journal of Language Studies (ISSN : 3078 - 2244), vol. 3, no. 3, Sept. 2026, pp. 125-37, https://doi.org/10.60087/ijls.vol3.n3.009.